Mosaic Health is a national care delivery platform focused on expanding access to comprehensive primary care for consumers with coverage across Commercial, Individual Exchange, Medicare, and Medicaid health plans. The Business Units which comprise Mosaic Health are multi-payer and serve nearly one million consumers across 19 states, providing them with access to high quality primary care, integrated care teams, personalized navigation, expanded digital access, and specialized services for higher-need populations. Through Mosaic Health, health plans and employers have an even stronger care provider partner that delivers affordability and superior experiences for their members and employees, including value-based primary care capacity integrated with digital patient engagement and navigation. Each of the companies within Mosaic Health provide unique offerings that together promise to improve individuals' health and wellbeing, while helping care providers deliver higher quality care. For more information, please visit www.mosaichealth.com or follow Mosaic Health on LinkedIn.

Formed in 2008 and headquartered in Fort Myers, Florida, with offices in Florida, North Carolina, and Texas,
Millennium Healthcare is the largest independent physician group in the state of Florida and one of the largest in the United States. At Millennium Physician Group, our employees are the foundation of our success. Our promise is to provide you with the tools to do your job successfully, as well as providing a team atmosphere that empowers you to seek better ways to deliver care to our patients and their families. We also promise to care for you as an individual and help you grow in your role.

The Ancillary Lead will support all business units within Mosaic Health and is responsible for overseeing the integration, optimization, and support of ancillary clinical systems. This role ensures that laboratory, radiology, pharmacy, and other ancillary systems function efficiently and integrate seamlessly with the Electronic Health Record (EHR) and other healthcare applications. The Ancillary Lead serves as a key liaison between IT, clinical teams, and external vendors to enhance workflows, ensure regulatory compliance, and support system improvements.

The Ancillary Lead plays a crucial role in ensuring that ancillary departments have the necessary technology and workflows to operate efficiently. This position requires expertise in healthcare IT, system interoperability, and clinical operations to drive innovation and operational excellence.

Responsibilities

• Oversee the implementation, maintenance, and optimization of ancillary clinical systems, ensuring
alignment with industry standards and best practices.
• Act as the primary point of contact for laboratory, radiology, pharmacy, and other ancillary system
support, troubleshooting technical issues and ensuring user adoption.
• Ensure seamless integration of ancillary systems with the EHR, practice management systems, and
other clinical applications.
• Collaborate with clinical, IT, and administrative teams to enhance workflows and improve system efficiency.
• Lead and participate in testing, validation, and system upgrades, ensuring minimal disruption to
clinical operations.
• Work closely with vendors to manage system enhancements, service agreements, and troubleshooting efforts.
• Develop and provide training programs for end-users on ancillary system functionalities and best practices.
• Support data integrity, security, and compliance efforts, ensuring adherence to HIPAA and other regulatory requirements.
• Analyze workflow challenges within ancillary services and propose innovative technology-driven
solutions.
• Assist in the development of policies and procedures for the effective use of ancillary systems.
• Monitor and report on system performance metrics, identifying trends and areas for improvement.
• Provide on-site and remote support for system implementations and issue resolution across multiple
locations.
• Demonstrate excellent guest service to internal team members and patients.
• Perform other related duties as assigned.
• Demonstrate excellent guest service to internal team members and patients.
• Perform other related duties as assigned.

Qualifications

• Bachelor's degree in Healthcare IT, Clinical Informatics, Information Systems, or a related field (or
equivalent experience).
• Minimum of 4 years of experience working with ancillary clinical systems (laboratory, radiology, pharmacy, etc.).
• Strong understanding of healthcare interoperability, system integrations, and workflow optimization.
• Experience with EHR systems (Athena experience preferred) and ancillary system interfaces.
• Proficiency in troubleshooting technical issues and supporting end-users in a clinical setting.
• Knowledge of HIPAA, regulatory compliance, and clinical data management.
• Excellent problem-solving, communication, and collaboration skills.
• Ability to work independently in a fast-paced, cross-functional environment.
• A commitment to providing excellent service to internal team members and patients.
• High level of professionalism and integrity in all interactions.
• Ability to work independently in a fast-paced, cross-functional environment.

Physical Demands

• Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force
frequently or constantly to lift, carry, push, pull, or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker must have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. Ability to lift to 15 lbs. independently not to exceed 50 lbs. without help.

Equal Employment Opportunity

• Mosaic Health is an Equal Employment Opportunity employer and all qualified applicants will receive
consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws.
• If you require an accommodation for the application or interview process, please let us know and we
will work with you to meet your needs. Please contact HRbenefits@mpgus.com for assistance.