Supervisor, Technology Integrations

Millennium Physician Group

Full Time (Monday-Friday)

The Technology Integrations Supervisor will be responsible for supporting leadership in acquisition, merger, and de-integration projects related to clinical practices. This role will collaborate closely with Technology Integration Specialists to coordinate technical support for new partnerships, technology and operational leadership, and clinical and support services teams. The Technology Integrations Supervisor is expected to work collaboratively with the team to lead complex projects while ensuring process standardization and scalability.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Gather and present diligence findings and Operational Readout information to effectively determine integration priorities in collaboration with the Manager.
• Act as the primary escalation point for critical IT issues until formal operational support is transitioned to the IT department.
• Ensure strict adherence to the Operating Model process while efficiently managing tailored requirements and solutions.
• Collaborate closely with the Technology departments to facilitate effective communication, optimize facility support, and ensure responsible resource allocation.
• Lead and mentor a team of Technology Integration Specialists, overseeing the execution of multiple integration projects concurrently.
• Foster clarity of roles and scalability in coordination with Practice leadership, operations, and business departments.
• Define and coordinate the key focus areas for the project team to drive successful outcomes.
• Provide strategic leadership and decision-making in partnership with leadership.
• Manage vendor and contractor relationships to ensure timely and accurate technical installations.
• Proactively address and resolve cross-functional issues to maintain project momentum and alignment.
• Escalate critical issues to management as necessary to ensure timely resolutions.
• Conduct thorough assessments of integration requirements and operational risks to inform strategic decision-making.
• Allocate integration resources-both external and internal-effectively across various tasks to maximize productivity.
• Deliver comprehensive status reports for management utilizing enterprise-level tools to ensure visibility and accountability.
• Supervise and provide oversight to external consultants, ensuring alignment with project goals and standards.
• Promote robust communication among all project stakeholders to foster collaboration and transparency.
• Effectively manage a diverse portfolio of projects with varying sizes and complexities. This includes acquiring clinical practices, integrating or de-integrating practices at different levels, and ensuring practice systems align with broader enterprise project management initiatives.
• Demonstrate excellent guest service to internal team members and patients.
• Perform other related duties as assigned.

Qualifications

• Bachelor's degree in information technology, Computer Science, Engineering, or a related field is required.
• Master's degree or relevant certifications (such as Project Management Professional (PMP), ITIL, or similar) is a plus.
• 3+ years of experience in technology integration, project management, or a related field.
• 2+ years of experience in overseeing technology projects and collaborating with cross-functional teams is essential.

Benefits:

• 3 weeks PTO & 7 paid holidays
• Medical, Dental, Vision
• Employer Paid Basic Life & Short Term Disability coverage (goes into effect after 1 year of full-time employment)
• 401(k) with match
• Employee Wellness
• Other Employee Discount programs like Tickets at Work and cell phone discounts
• Other benefits: Dependent Care FSA, Voluntary Life, Long Term Disability, Critical Illness, Pet Insurance, and more

See Full Job Description for more details

Why Millennium?

Millennium Physician Group is one of the largest comprehensive primary care practices with healthcare providers throughout Florida.

At Millennium Physician Group, you will find an organization that focuses on family and building a strong network of people to care for the communities we serve. We are always searching for employees who have a strong customer service attitude, fantastic teamwork skills and a willing smile ready to share.

Our promise is to provide you with the tools to do your job successfully, as well as providing a team atmosphere that empowers you to seek better ways to deliver care to our patients and their families. We also promise to care for you as an individual, and help you grow in your role with Millennium Physician Group.

If you are interested in joining an organization that puts an emphasis on team work and family, then Millennium Physician Group is the right choice.