Summary

The Projects Implementation Supervisor oversees internal construction projects at all MPG buildings and is also responsible for special site projects and office moves. The Supervisor supports business growth through modification and improvement of sites to increase operational capabilities and patient satisfaction. Serving as a respected leader, the Supervisor will build strong relationships with both Providers and staff. The Supervisor oversees construction and renovation of patient facing and administrative properties from which excellent healthcare and administrative support will be provided to patients and staff across all markets and regions. The Supervisor will ensure Practice Managers and Providers receive delivery of newly constructed or modified space in a timely manner. This position reports to the Manager of Properties. This position requires travel to any MPG site as needed.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Leadership:

• Supervises Projects Implementation Technicians throughout all markets and regions
• Oversees third party vendors in their efforts to supply effective and consistent tradecraft
• Implements systems and best practices to enable effective and efficient construction
• Negotiates, manages costs, obtains third party vendor bids in the best interest of MPG as a good steward of corporate resources
• Communicates and supports MPG's mission, vision, and core values to enable growth and ensure reliable team performance throughout all markets and regions
• Approves invoices and instructs accurate allocation of costs to various departments
• Works in conjunction Managers and Providers to maintain productive, collaborative relationships for the purpose of effectively solving construction problems

Operations:

• Responsible for developing and executing effective construction plans and schedules
• Identifies the structural and operational space needs of Providers, Patients, and Managers in conjunction with Site Leaders, Providers, and Staff, with strong follow through on problem resolution and deliverables
• Effectively balances staff needs and project costs while continuing to maintain and improve sites
• Develops strong relationships with property owners and third-party management companies to enable strong participating relationships that benefit MPG
• Support operational objectives of Practice Managers and Regional Market Directors by maximizing site function and space usage
• Exercises responsibility for improvements to MPG sites with the strategic focus on patient safety and attention to staff workflows
• Maintains appropriate disaster response plans in anticipation of crisis management
• Aids in site assessment and repair after natural disaster or emergency event
• Allocates resources to support emergency response and structural repair
• Models, promotes, and requires excellence in work performance

Financial Performance:

• Establishes, monitors, and meets measurable financial and operational goals as it pertains to construction and site modification
• In collaboration with their supervisor, takes responsibility for development and management of construction budgets for all markets and regions
• Communicates corporate expectations and devises implementation plans to ensure construction adheres to financial restraints and budgetary objectives

Personnel and Contractor Management:

• Aids in the recruitment, selection, retention, and training of all Maintenance Technicians and third-party contractors to ensure the delivery of the highest quality services at MPG sites
• Lead staff and third-party contractors to proactively problem solve to maximize site operations and patient satisfaction while minimizing downtime and logistical hurdles
• Ensures compliance with all aspects of MPG Hiring Policies and Standard Procedures

Supervisory Responsibilities:

This position directly supervises all Projects Implementation Technicians.

Competencies:

To perform the job successfully, an individual should demonstrate the following competencies:

Analysis/Problem Assessment - Securing relevant information and identifying key issues and relationships from a base of information; relating and comparing data from different sources; identifying cause-effect relationships.

Coaching - Facilitating the development of other's knowledge and skills; providing timely feedback and guidance to help them reach goals.

Compassion - The responsibility to put a patient's or person's interests first, including the duty not to harm, deliver proper care, and maintain confidentiality.

Compliance - Employee has satisfactory completed employers required compliance training. Employee is able to demonstrate an understanding of employers Code of Conduct.

Communication - Expressing ideas effectively in individual and group situations (including nonverbal communication); adjusting language or terminology to the characteristics and needs of the audience. Good listening skills.

Delegation of Authority and Responsibility - Allocating decision-making authority and task responsibilities to appropriate direct reports; utilizing direct reports' time, skills and potential effectively.

Developing Organization Talent - Developing direct reports' skills and competencies by planning effective development activities related to current and future jobs.

Follow-up - Consistently maintaining a high activity or productivity level; sustaining long work hours.

Individual Leadership/ Influencing - Using appropriate interpersonal styles and methods to inspire and guide individuals (direct reports, peers, and supervisors) toward goal achievement; modifying behavior to accommodate tasks, situations, and individuals involved.

Initiative - Making active attempts to influence events to achieve goals; self-starting rather than accepting passively; taking action to achieve goals beyond what is required; being proactive. Practices self-development.

Integrity - Maintaining and promoting social, ethical, and organizational norms is conducting internal and external business activities.

Judgement/ Problem Solving - Recognizes problems and responds, systematically gathers information, sorts through complex issues, seeks input from others, addresses root cause of issues, makes timely decisions, can make difficult decisions, uses consensus when possible, and communicates decisions to others.

Maximizing Performance - Establishing performance/development goals, coaching performance, providing training, and evaluating performance.

Patient Service Orientation - Proactively developing patient/customer relations by making efforts to listen and understand the customer and their needs (both internal and external); anticipating and providing solutions to customer needs; giving high priority to patient/customer satisfaction. Ensures appropriate follow up and is their advocate in determining solutions. The employee uses a variety of communication techniques to effectively express thoughts and ideas and to understand or influence.

Planning and Organizing/ Work Management - Establishing a course of action for self and/or others to accomplish a specific goal, planning proper assignments of personnel and appropriate allocation of resources.

Results Driven & Execution - Accountable for meeting or exceeding individual and/or department goals and objectives. Committed to producing results that will achieve company objectives. Sets priorities and organizes time to meet or exceed goals, follows up, and takes personal responsibility for results whether they are positive or negative.

Teamwork/ Collaboration - Working effectively with team/work group or those outside formal line of authority (e.g., peers, senior managers) to accomplish organizational goals; taking actions that respect the needs and contributions of others; contributing to and accepting the consensus; subordinating own objectives to the objectives of the organization or team. Listens to others and values opinions.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

Education: Vocational/Technical School or Associate's degree preferred. High School Diploma or equivalent required. Must have valid driver license and approved driving record

Work Experience: At least four years of experience in the field of construction and at least two years of experience in a leadership role.

Language Skills:

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Mathematical Skills:

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentage. Ability to apply concepts of basic algebra.

Reasoning Ability:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills:

To perform this job successfully, an individual should have advanced knowledge of Microsoft Excel Spreadsheet software; proficient with Sage software; Microsoft Word Processing software and Athena or similar EMR software systems.

Certificates, Licenses, Registrations: N/A

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to move, lift, carry, and place objects weighing less than or equal to 50 pounds without assistance and more than 50 pounds with assistance.
• Ability to push, pull, bend, stoop, and reach upward.
• Ability to grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination
• Ability to tolerate exposure to extreme temperatures
• Ability to work well under pressure in a fast-paced environment.
• Ability to work a flexible schedule, including nights, weekends and holidays.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate depending on business activity of the office.

"Our teams perform best when they are diverse and every team member feels they belong. We're committed to building a culture where everyone has the opportunity to do meaningful work and be recognized for their efforts."